Emotional SMARTS®
Redefining Personal & Professional Competence

Abstract for the two-day workshop

A quote from Time Magazine says "IQ (intellectual intelligence) gets you hired but EQ (emotional intelligence) gets you promoted." Terms of reference have changed what constitutes business competence. Today's business professionals needs to integrate intellectual intelligence with emotional intelligence, or Emotional SMARTS®, to make their companies, their families, and themselves successful.

Depending on the researcher, studies indicates that approximately 1-20% of life success come from intellectual intelligence and the other 80-99% come from other factors. Emotional SMARTS® cornerstones and characteristics are said to make up many of those other factors. In addition, current studies in the area of emotional intelligence indicates that in all jobs, in every field, emotional competence is twice as important as purely cognitive abilities and technical skills (Goleman, 1998). This workshop assists participants to identify their strengths and weaknesses as they relate to this exciting new body of research.

Emotional SMARTS® is our ability to take responsibility for our psychological well being as we manage change - change in the workplace, our career, our relationships, our social structures, and our health and aging. Being emotionally smart is at the foundation of being able to function productively and positively in areas such as leadership, relationship building, negotiation, conflict management, and decision making.

WORKSHOP OUTCOMES: At the end of two days, participants should be able to:

1. describe the phases of growth necessary for organizations, departments, or relationships to go through in order for them to be vibrant, productive, and progressive.
2. reflect on and identify one's demographic status and expectations as they deal with change.
3. evaluate their proficiency in the 4 major cornerstones and 16 different characteristics of the Emotional SMARTS® model.
4. analyze how millennium trends, thinking styles and related gender differences influence one's Emotional SMARTS® or psychological wellness in terms of relationship building, task completion, problem solving and decision making, negotiation and conflict management.
5. examine case studies to identify examples of individuals demonstrating Emotional SMARTS® in a variety of work and personal situations.
6. assess attitudes, expectations, skills, and competencies with regard to methods of keeping oneself emotionally smart.

From an overall perspective, this workshop is designed to help people learn to take responsibility for their psychological wellness as they manage change, challenges, and potential conflict. In accepting this responsibility, participants identify and actively participate in their personal and professional development. As a result, workshop attendees should be able to more effectively contribute to their workplaces, homes, and communities with the goal of having these areas become more productive, prosperous, and pleasurable.

VALUE ADDED - SELF-SCORING PROFILE:

An Emotional SMARTS® Self-Scoring Profile is also available. The profile consists of 94 questions and takes approximately 1.15 minutes to complete both sections of the profile. This document is intended to assist individuals to identify their knowledge and skill in the 4 cornerstones and 16 characteristics of the Emotional SMARTS® model. In addition, the profile also includes CONSULTING tips designed to enhance participant proficiency in each area.

The Emotional SMARTS® Self-Scoring Profile (ESSSP) helps establish a common language relating to Emotional SMARTS® The profile will be given out during the workshop and participants may choose when they wish to complete the profile - either the first night of the workshop or after the workshop.

In addition to the profile being a learning tool, the Emotional SMARTS® Self-Scoring Profile could also be used to establish a benchmark of individual proficiencies at the beginning of an Emotional SMARTS® workshop or learning intervention and then reapplied at a certain time interval after the workshop. In fact, the profile could be used on an annual, or semi-annual basis. This would enable participants to track their progress as they enhance their emotional wellness over a specific timeframe.

LEARNING METHODS: This workshop is reflective, participative, thought provoking and fun so come prepared to leave unproductive and unrewarding behaviors behind. It was designed using adult learning theory and provides opportunity for participants to work individually, in pairs, and in groups.

AUDIENCE: This program is both a business and life skills workshop. As a result, participants from all levels will benefit by attending the workshop. Customization of the program is possible to address unique client situations. Fees are reasonable, competitive, and all-inclusive. A class size of up to 30 participants can be accommodated. The fee structure includes:

1. facilitation by Dr. June Donaldson
2. the book by Dr. June Donaldson, Emotional SMARTS® Redefining Personal and Professional Competence
3. the participant workbook, Emotional SMARTS® Redefining Personal and Professional Competence
4. the Emotional SMARTS® Self-Scoring Profile
5. a quantitative summary of participant evaluations for the client contact

Clients would provide: the training facilities and equipment, facilitator travel and accommodation, and shipment of materials.

BENEFITS: Participants will benefit through:

1. improved self-confidence and sense of control over one's professional and personal direction.
2. improved inter-personal relationship with authority figures, peers, subordinates, and family members.
3. greater self-awareness and self-management skills, particularly during times of change and challenge.
4. knowledge and skill development relating to leading edge research in the area of emotional intelligence.

Organizations will benefit through employees who can:

1. demonstrate strong leadership skills
2. constructively manage the human side of change
3. describe personal, societal, and business trends that could affect product and service delivery
4. acknowledge the value of diversity in how individuals approach task completion, relationship building, problem solving and decision making, negotiation and conflict management.
5. recognize methods of emotional self-management in order to contribute more effectively to the team and organization.