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Emotional Smarts
Dr. June Donaldson
Donaldson & Associates Inc.
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Profile of Donaldson & Associates, Inc.

The following information identifies topic areas where Dr. June Donaldson provides:
a) keynote speeches, b) conference presentations, c) workshops, and seminars.

Offerings are often customized to meet client needs, themes, timeframes, audience types and budget considerations.

For more detail, please call Dr. June at 403-287-2244, or e-mail Dr. June Donaldson. Topic areas are listed in alphabetical order.

1. Change Management

Dr. June believes many people in the workplace are fearful, frustrated, and fatigued as a result of unrelenting personal and professional change. They are fearful at what the future holds; they are frustrated at having lost their organizational "voice"; and they are fatigued from having dealt with years of uncertainty and heavy responsibilities. The presentation "Moving Through Change with Emotional SMARTS®" can rekindle people’s spirit, strength, and commitment. This highly endorsed session can be adapted to a keynote speech, conference presentation, or workshop. Please check conferences for the abstract relating to this session.

2. Emotional Intelligence

Dr. June Donaldson’s model, book, self-scoring profile, two-day workshop, keynote and conference presentation of Emotional SMARTS® relates to emotional intelligence. Her model is at the foundation of people getting and keeping themselves grounded, centered, and focused as they achieve their view of personal and professional success.

Dr. June’s "de-acamademicacized" model discusses the A, B, C, D, of Emotional Smarts!®. It relates to Awareness skills, Behavioural skills, Contact or connection skills, and Decision Making skills - all critical cornerstones in applying one’s wisdom to their emotions. Call today for workshop or conference details, or check Workshops for a detailed abstract of the two day Emotional SMARTS® workshop.

3. Conflict Management

Conflict, left unrecognized, unacknowledged, and unmanaged, can create a corporate crisis. Dr. June Donaldson believes people need to understand concepts of emotional intelligence, gender differences, behavioural styles, communication skills, and the art of "letting go", "dealing with" or "rising above" so they can productively and professionally respond to personal and professional conflict. Please check the abstract relating to this session or call for more details on product offerings in this area.

4. Seminars, Workshops, Conferences

Dr. June Donaldson provides workshops and conference presentations on Emotional SMARTS® relating to emotional intelligence, change management, leadership, team building, customer sales and service, negotiation and conflict management. Dr. June is a seasoned business professional having spent many years in the information technology industry (primarily IBM Canada Ltd.) and as an entrepreneur. She has finalized her credentials as a qualified negotiator and chartered mediator. She will now integrate emotional intelligence research with conflict, negotiation, and mediation strategies. Call to learn more about the options available to you and your organization.

5. Leadership development and skills

Leadership means many things to many people, but some common defining traits relate to people who are able to maximize positive behaviours from others, manage change, deal with cultural, demographic, and gender diversity, demonstrate emotional intelligence or Emotional SMARTS®, make decisions based on the "big picture" and achieve results necessary to create productive, prosperous, and pleasant places to work. Dr. June Donaldson believes people can learn how to lead when given opportunity to explore and apply these concepts. Call to learn more about leadership development offerings.

6. Negotiation and Mediation

Much of being able to negotiate and mediate effectively has to do with getting out of one’s own way. Throughout the process people need to continually look at the "big picture" end result stemming from their attitudes and actions. It also means people need to put their own agenda to the side as they listen, demonstrate empathy, and explore positions, interests, and outcomes. To mediate effectively, an individual needs to self-manage and facilitate a process to assist other parties to address their own issues to their own satisfaction. Dr. June is an accredited Negotiator and Chartered Mediator who plans to focus on workplace mediation situations. Call to learn how she might assist your organization.

7. Sales Management

Sales Management is challenging because the profession of sales attracts spirited, focused, independent, goal driven, relationship oriented individuals who tend to "live outside the box". To lead these people, an individual must be able to listen, stimulate, problem solve, and encourage others, while also tending to the process side of running the business. Dr. June Donaldson spent much of her career in sales (primarily with IBM Canada Ltd. ) and sales management. She understands the front line challenges of being able to integrate people issues with procedural necessities. Call to see how Dr. June can be of service to your organization.

8. Sales Training

It’s been said, "life is one long sales call". Whether one is "selling" an idea, a theory, concept, product, service, or themselves, an underlying philosophy of sales is that people will only "buy" when there is something in it for them, both personally and professionally. Dr. June Donaldson’s sales course outlines an easy to understand and apply step-by-step process to assist sales professionals in evolving their sales call in a timely, efficient, comfortable, and results oriented manner. The end result of this process is that it makes it easy for the client to "buy" and the sales person to "shine". For more detail on this training program, please call or e-mail Dr. June today.

9. Team Building

The ability to work in and with a team is a core competency in any industry. To be an effective team player, individuals needs to understand their behavioural style and the style of others with whom they work and live. They also need to understand the importance of organizations having a balance of behavioural styles, so that appropriate checks and balances occur in the transacting of business and the building of internal and external relationships. Dr. June Donaldson presents team-building concepts that make people think - not only about what they need from the system, but what they can give to the system, and how to act appropriately while doing so. For more detail on team building learning options, please call or e-mail Dr. June Donaldson.

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DONALDSON & ASSOCIATES INC.
CONSULTING & ADR
KEYNOTE SPEECHES
WORKSHOPS & SEMINARS
499 - 1919B - 4th Street, S.W.,
Telephone: (403) 287-2244
Email: Dr. June Donaldson
Calgary, Alberta, Canada T2S 1W4
Fax: (403) 287-1212
Web site: www.emotionalsmarts.com