Book Products and Online Publications
The Book
Emotional SMARTS® Redefining Personal and Professional Competence presents an easy to read, understand, relate to and apply emotional intelligence model on how to get and keep yourself emotionally smart – particularly as you deal with unrelenting change and uncertainty in both your personal and professional life.
In 94 easy reading pages, Dr. June Donaldson presents her view of the four major cornerstones necessary in demonstrating our Emotional SMARTS®. She refers to these cornerstones as the A, B, C, and D of being emotionally smart. The A relates to having high Awareness Skills – being emotionally literate in all we say and do. The “B” addresses key skills in behaving appropriately – in a wide variety of settings with culturally and demographically different people. The “C” relates to being able to connect well with others – to send a message that we are likeable, trustworthy and capable. Last, the “D” relates to Decision-Making – being able to make big picture, far reaching decisions that stand the test of time and scrutiny.
By design, the book is “de-acamademicacized” as it was written to be educational, encouraging, affordable, easy-to-read and humorous. To order directly from Donaldson & Associates, Inc. in Calgary, simply e-mail, fax or mail the order form and we will mail you a book as soon as possible. Shipping charges will apply and could vary if you elect to have the book sent by courier. We accept PayPal, cheques or money orders. Thank you for your interest in Emotional SMARTS® and enjoy the book!
The Online Publications
Powerful Emotional Intelligence Interpersonal Skills Concept
What does the trademark of Emotional SMARTS ® mean? How does it relate to the concept of “emotional intelligence”? How does it affect me? And … if I like what I read in this article how do I learn more about it? More..... (PDF 23KB)
Maximizing your Interpersonal Skills and putting Your Emotional Intelligence to Work!
Emotional SMARTS ® is a registered trademark related to an emotional intelligence model and process that can help us be grounded, centered and focused, particularly when we face challenging or difficult times. At the outset, we need to identify, build, monitor and protect our emotional wellness as we deal with people and make decisions that could affect us for the rest of time. Many, if not all of the topics discussed in our model (and many other emotional intelligence models for that matter) you have likely heard before. More..... (PDF 26KB)
Assessment Profiles and the Interpersonal Skill of Emotional Intelligence
Donaldson & Associates, Inc., through their seminar, workshop, conference presentations and leadership retreat services offer two types of self-scoring learning profiles related to the emotional intelligence concept trademarked as Emotional SMARTS ®. Both profiles were developed with the assistance of Reverend Eric Haffenden, past president of the Alberta (Canada) Psychological Association and Grant Walker, President, Training and Development Materials of Canada. The profiles have been used by a variety of international clients since 1997 and a sample of the profile statements are outlined. More..... (PDF 22KB)
Interpersonal Assessment Profiles related to Emotional Intelligence and Conflict Management
Donaldson & Associates, Inc., through their seminar, workshop, conference presentations and leadership retreat services works with many organizations and individuals who are intimidated, overwhelmed or inappropriately aggressive when it comes to addressing conflict in both personal and professional situations. To see where you might fit, consider the following questions in terms of your emotional intelligence, and of how you deal with conflict. More..... (PDF 23KB)