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 Powerful Emotional Intelligence Interpersonal Skills Concept What does the trademark of Emotional SMARTS ® mean? How does it relate to the concept of “emotional intelligence”? How does it affect me? And … if I like what I read in this article how do I learn more about it? More..... (PDF 23KB) Maximizing your Interpersonal Skills and putting Your Emotional Intelligence to Work! Emotional SMARTS ® is a registered trademark related to an emotional intelligence model and process that can help us be grounded, centered and focused, particularly when we face challenging or difficult times. At the outset, we need to identify, build, monitor and protect our emotional wellness as we deal with people and make decisions that could affect us for the rest of time. Many, if not all of the topics discussed in our model (and many other emotional intelligence models for that matter) you have likely heard before. More..... (PDF 26KB) Assessment Profiles and the Interpersonal Skill of Emotional Intelligence Donaldson & Associates, Inc., through their seminar, workshop, conference presentations and leadership retreat services offer two types of self-scoring learning profiles related to the emotional intelligence concept trademarked as Emotional SMARTS ®. Both profiles were developed with the assistance of Reverend Eric Haffenden, past president of the Alberta (Canada) Psychological Association and Grant Walker, President, Training and Development Materials of Canada. The profiles have been used by a variety of international clients since 1997 and a sample of the profile statements are outlined. More..... (PDF 22KB) Interpersonal Assessment Profiles related to Emotional Intelligence and Conflict Management Donaldson & Associates, Inc., through their seminar, workshop, conference presentations and leadership retreat services works with many organizations and individuals who are intimidated, overwhelmed or inappropriately aggressive when it comes to addressing conflict in both personal and professional situations. To see where you might fit, consider the following questions in terms of your emotional intelligence, and of how you deal with conflict. More..... (PDF 23KB)
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